Document type: KP-Lab internal document

Product name and version: M28 Proto
Organisers of the test: Mary Nyamor
Date of the test: 0.07.2008
Date of the report:25.08.2008
Editor:Mary Nyamor
Contacts:Mary Nyamor

Executive Summary

The report is a heuristic evaluation that was done as a part of an Expert evaluation in EVTEK University of Applied Sciences. The evaluations was executed by one of the experts This report presents a summary of the expert evaluation and testing that was executed in KP-Lab during the summer 2008. The report includes an evaluation of the Semantic Multimedia Annotation tool (SMAT) which was carried out in EVTEK University of Applied Sciences.

The testing derived results and preliminary suggestions on improvements. The report concentrates mainly on the usability problems. The test user of the test was Mary Nyamor; a student in Department of Media Engineering, studying at EVTEK University. Before the expert evaluation she had been using Shared Space Application herself, therefore, she had deeper knowledge on the purpose and possible domain usages of the application, as well as, about the date of start of the release.

The document mainly points out the problems that have been encountered as well as the functionality of the Semantic Multimedia Annotation tool.

Main results of the study:

The results in the reports were formulated based on the notes the students took while executing the evaluation. The results are presented according to the KP-Lab heuristic points.
  • Visibility of system status
  • lack of complete user control
  • Help and Feedback

Version 1.0 Version 1.1Version 1.2

Upload of filesProblem Description and Suggestion Serverity rating (0-4) Feedback
At the end of the upload process, the new video should appear on the left-hand list. This list should show all content items for which the user has access (read, annotate) to thus be able to browse this list. Unfortunately Upload Process shows the loading but when complete nothing appears in the list .No "content items" appear, nothing can be selected, and the "choose next activity" button is still inactive

I think the upload of files should be taken into crucial consideration as this is one of the things that will help the user be able to navigate through the whole tool and without this working...nothing else seems to work.I also think the format used for uploading files is not generally used by many people therefore i suggest maybe changing the format to .mpeg or other format mostly used

Login system Problem Description and Suggestion Serverity rating (0-4) Feedback
Submitting data to the system and then clicking the “New User” button creates the user and if the creation is successful, the user is automatically logged in

I think that the user should first click new user then have the option to input data afterwards he or she can log in. Its like using a concept for creating a new user id say in yahoo or msn whereby the user only first clicks new user then has a form to register or input data then later on can now login if registration is successful

lacks complete user control Problem Description and Suggestion Severity rating (0-4) Feedback
This tool does not allow recovery from unwanted states. For example, when uploading a video. It is not possible to stop the action by for example pressing a cancel button. When a user is waiting and thinks it takes too long, or if he selected the wrong file he or she should be able to cancel the process and go on with another task

Enable user to be able to have control of the tool by being able to go to the previous state through cancelling the action e. g. upload process

This page is a category under: usability and under Category Of Feedback Testing Data


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This page (revision-56) last changed on 18:24 25-Mar-2017 by EiniSaarivesi.

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